WHO WE ARE
We coach businesses on using Microsoft Teams, Dynamics365, PowerBI, and Power Platform
Meet Lon Orenstein, Founder and CEO:
A 35+ year experienced Microsoft consultant
who knows business
It's one thing to know the Microsoft software stack in the cloud and how to customize it for a client's needs. Where to click, how to integrate data from different systems, and how to create a report are all necessary skills that most of the consultants out there know how to do. Microsoft can teach them that and certify that they know how to do it.
What's missing for many of them is BUSINESS EXPERIENCE. Steve Jobs, founder of Apple Computer, said it best:
A lot of people in our industry haven't had very diverse experiences. So they don't have enough dots to connect, and they end up with very linear solutions without a broad perspective on the problem. The broader one's understanding of the human experience, the better design we will have.
Lon has been consulting on technology with all different kinds of businesses for decades — small businesses, Fortune 100 businesses, manufacturing businesses (and their rep firms), non-profit businesses, real estate and mortgage businesses, the list goes on and on. Being able to discover what makes YOUR business unique and how to improve YOUR operations is a skill based on EXPERIENCE. Lon is a master at cutting through to the core of how to improve your business's use of technology, especially using Microsoft's software.
Click here to learn more details about Lon's business experience
HOW WE HELP
"Success is a journey, not a destination. It requires constant effort, vigilance, and reevaluation." Mark Twain
Those of us at Living Business Online have the experience to coach you through that constant "effort, vigilance, and reevaluation". We offer multiple types of online "coaching sessions" to start our relationship with you and your organization. After the initial sessions, you can decide whether to purchase more blocks of coaching hours after you decide how we can best support you in achieving the success you desire. Click here for session offerings in the Store
COACHING for IMPLEMENTATION
"If I had one hour to save the world,
I'd spend 55 minutes defining the problem and only 5 minutes finding the solution." Albert Einstein
When implementing a CRM, Sales, or Customer Service project, you don't know what you don't know. We do — we've done many of these! In the Implementation Coaching Session we'll listen to your needs and objectives to guide you to short, medium, and long-term completions.
COACHING for RESTARTING
"The project is like a hundred drunken clowns with bees in their underpants"
Dilbert
If this sounds like what your project has become, let's get it restarted. Maybe your consultants have changed, or your salespeople aren't cooperating and using what you implemented, or maybe your business has pivoted and you need new functionality. It's a common problem that we've solved for many clients and we can
help you do this too!
COACHING for
MICROSOFT CLOUD
"Information technology is at the core of how you do your business and how your business model itself evolves." Satya Nadella
As President of Microsoft, Satya is the leader that has built out the cloud infrastructure and applications that power this next generation of online software. There are so many new offerings from Microsoft that it's hard to understand how they work together to power your organization's daily work. We can show you how to run your business better using these technologies.
TERMS OF USE
AGREEMENT BETWEEN USER AND Living Business Online
The Living Business Online Web Site is comprised of various Web pages operated by Living Business Online.
The Living Business Online Web Site is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein. Your use of the Living Business Online Web Site constitutes your agreement to all such terms, conditions, and notices.
MODIFICATION OF THESE TERMS OF USE
Living Business Online reserves the right to change the terms, conditions, and notices under which the Living Business Online Web Site is offered, including but not limited to the charges associated with the use of the Living Business Online Web Site.
LINKS TO THIRD PARTY SITES
The Living Business Online Web Site may contain links to other Web Sites ("Linked Sites"). The Linked Sites are not under the control of Living Business Online and Living Business Online is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Living Business Online is not responsible for webcasting or any other form of transmission received from any Linked Site. Living Business Online is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Living Business Online of the site or any association with its operators.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the Living Business Online Web Site, you warrant to Living Business Online that you will not use the Living Business Online Web Site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Living Business Online Web Site in any manner which could damage, disable, overburden, or impair the Living Business Online Web Site or interfere with any other party's use and enjoyment of the Living Business Online Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Living Business Online Web Sites.
USE OF COMMUNICATION SERVICES
The Living Business Online Web Site may contain bulletin board services, chat areas, news groups, forums, communities, personal web pages, calendars, and/or other message or communication facilities designed to enable you to communicate with the public at large or with a group (collectively, "Communication Services"), you agree to use the Communication Services only to post, send and receive messages and material that are proper and related to the particular Communication Service. By way of example, and not as a limitation, you agree that when using a Communication Service, you will not:
Defame, abuse, harass, stalk, threaten or otherwise violate the legal rights (such as rights of privacy and publicity) of others.
Publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information.
Upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control the rights thereto or have received all necessary consents.
Upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another's computer.
Advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Service specifically allows such messages.
Conduct or forward surveys, contests, pyramid schemes or chain letters.
Download any file posted by another user of a Communication Service that you know, or reasonably should know, cannot be legally distributed in such manner.
Falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded.
Restrict or inhibit any other user from using and enjoying the Communication Services.
Violate any code of conduct or other guidelines which may be applicable for any particular Communication Service.
Harvest or otherwise collect information about others, including e-mail addresses, without their consent.
Violate any applicable laws or regulations.
Living Business Online has no obligation to monitor the Communication Services. However, Living Business Online reserves the right to review materials posted to a Communication Service and to remove any materials in its sole discretion. Living Business Online reserves the right to terminate your access to any or all of the Communication Services at any time without notice for any reason whatsoever.
Living Business Online reserves the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in Living Business Online's sole discretion.
Always use caution when giving out any personally identifying information about yourself or your children in any Communication Service. Living Business Online does not control or endorse the content, messages or information found in any Communication Service and, therefore, Living Business Online specifically disclaims any liability with regard to the Communication Services and any actions resulting from your participation in any Communication Service. Managers and hosts are not authorized Living Business Online spokespersons, and their views do not necessarily reflect those of Living Business Online.
Materials uploaded to a Communication Service may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for adhering to such limitations if you download the materials.
MATERIALS PROVIDED TO Living Business Online OR POSTED AT ANY Living Business Online WEB SITE
Living Business Online does not claim ownership of the materials you provide to Living Business Online (including feedback and suggestions) or post, upload, input or submit to any Living Business Online Web Site or its associated services (collectively "Submissions"). However, by posting, uploading, inputting, providing or submitting your Submission you are granting Living Business Online, its affiliated companies and necessary sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the rights to: copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission.
No compensation will be paid with respect to the use of your Submission, as provided herein. Living Business Online is under no obligation to post or use any Submission you may provide and may remove any Submission at any time in Living Business Online's sole discretion.
By posting, uploading, inputting, providing or submitting your Submission you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.
LIABILITY DISCLAIMER
THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE Living Business Online WEB SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. Living Business Online AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE Living Business Online WEB SITE AT ANY TIME. ADVICE RECEIVED VIA THE Living Business Online WEB SITE SHOULD NOT BE RELIED UPON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR SPECIFIC ADVICE TAILORED TO YOUR SITUATION.
Living Business Online AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE Living Business Online WEB SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND. Living Business Online AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL Living Business Online AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE Living Business Online WEB SITE, WITH THE DELAY OR INABILITY TO USE THE Living Business Online WEB SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE Living Business Online WEB SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE Living Business Online WEB SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF Living Business Online OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE Living Business Online WEB SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE Living Business Online WEB SITE.
SERVICE CONTACT : Lon@LivingBusinessOnline.com
TERMINATION/ACCESS RESTRICTION
Living Business Online reserves the right, in its sole discretion, to terminate your access to the Living Business Online Web Site and the related services or any portion thereof at any time, without notice. GENERAL To the maximum extent permitted by law, this agreement is governed by the laws of the State of Washington, U.S.A. and you hereby consent to the exclusive jurisdiction and venue of courts in San Mateo County, California, U.S.A. in all disputes arising out of or relating to the use of the Living Business Online Web Site. Use of the Living Business Online Web Site is unauthorized in any jurisdiction that does not give effect to all provisions of these terms and conditions, including without limitation this paragraph. You agree that no joint venture, partnership, employment, or agency relationship exists between you and Living Business Online as a result of this agreement or use of the Living Business Online Web Site. Living Business Online's performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Living Business Online's right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Living Business Online Web Site or information provided to or gathered by Living Business Online with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect. Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Living Business Online with respect to the Living Business Online Web Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Living Business Online with respect to the Living Business Online Web Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent an d subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be drawn up in English.
COPYRIGHT AND TRADEMARK NOTICES:
All contents of the Living Business Online Web Site are: Copyright 2010-2021 by Living Business Online Inc. and/or its suppliers. All rights reserved.
TRADEMARKS
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.
The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred.
Any rights not expressly granted herein are reserved.
NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement under United States copyright law should be sent to Service Provider's Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.PRIVACY STATEMENT Living Business Online is committed to protecting your privacy and developing technology that gives you the most powerful and safe online experience. This Statement of Privacy applies to the Living Business Online site and governs data collection and usage. By using the Living Business Online site, you consent to the data practices described in this statement. Collection of your Personal Information Living Business Online collects personally identifiable information, such as your email address, name, home or work address or telephone number. Living Business Online also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests and favorites. There is also information about your computer hardware and software that is automatically collected by Living Business Online. This information can include: your IP address, browser type, domain names, access times and referring website addresses. This information is used by Living Business Online for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of the Living Business Online site. Please keep in mind that if you directly disclose personally identifiable information or personally sensitive data through Living Business Online public message boards, this information may be collected and used by others. Note: Living Business Online does not read any of your private online communications. Living Business Online encourages you to review the privacy statements of Web sites you choose to link to from Living Business Online so that you can understand how those Web sites collect, use and share your information. Living Business Online is not responsible for the privacy statements or other content on Web sites outside of the Living Business Online and Living Business Online family of Web sites. Use of your Personal Information Living Business Online collects and uses your personal information to operate the Living Business Online Web site and deliver the services you have requested. Living Business Online also uses your personally identifiable information to inform you of other products or services available from Living Business Online and its affiliates. Living Business Online may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered. Living Business Online does not sell, rent or lease its customer lists to third parties. Living Business Online may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name, address, telephone number) is not transferred to the third party. In addition, Living Business Online may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to Living Business Online, and they are required to maintain the confidentiality of your information. Living Business Online does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent. Living Business Online keeps track of the Web sites and pages our customers visit within Living Business Online, in order to determine what Living Business Online services are the most popular. This data is used to deliver customized content and advertising within Living Business Online to customers whose behavior indicates that they are interested in a particular subject area. Living Business Online Web sites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Living Business Online or the site; (b) protect and defend the rights or property of Living Business Online; and, (c) act under exigent circumstances to protect the personal safety of users of Living Business Online, or the public. Use of Cookies The Living Business Online Web site use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the Web server that you have returned to a specific page. For example, if you personalize Living Business Online pages, or register with Living Business Online site or services, a cookie helps Living Business Online to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Living Business Online Web site, the information you previously provided can be retrieved, so you can easily use the Living Business Online features that you customized. You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Living Business Online services or Web sites you visit. Security of your Personal Information Living Business Online secures your personal information from unauthorized access, use or disclosure. Living Business Online secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When personal information (such as a credit card number) is transmitted to other Web sites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Changes to this Statement Living Business Online will occasionally update this Statement of Privacy to reflect company and customer feedback. Living Business Online encourages you to periodically review this Statement to be informed of how Living Business Online is protecting your information. Contact Information Living Business Online welcomes your comments regarding this Statement of Privacy. If you believe that Living Business Online has not adhered to this Statement, please contact Living Business Online at Lon@LivingBusinessOnline.com. We will use commercially reasonable efforts to promptly determine and remedy the problem.