Sales and Refund Policy for Living Business Online Inc.

Where to Buy

 

Web Store
All Living Business Online software, human services, subscriptions, and training classes are available for immediate secure, online purchase and download at the Living Business Online Web Store.

Phone Orders
To purchase products, training and consulting services by phone, please call Sales at 800-238-0560 (+1 214-905-0401 international). Your sales consultant can help you with volume discounts, corporate licensing, international currencies and shipping, custom configurations and consulting referrals.

Consultants and Resellers
There are many Microsoft Partners to help you with training or customization of Living Business Online products. Contact Living Business Online Sales at 800-238-0560 or Sales@LivingBusinessOnline.com for referrals to qualified personnel in your area.

 

Product Delivery Options

Most Living Business Online products may be downloaded directly after purchase from the web store. Watch your Inbox for an email receipt and then another email with download and/or installation instructions.


Money-Back Guarantee, Returns and Refunds


All Living Business Online software products come with a 30-day money-back guarantee. In the first 30 days after your purchase, you may return the product for a refund for any reason whatsoever.

Refunds include the purchase price for the product licenses, including all taxes.  Orders paid by credit card will be refunded to the same credit card within 2 business days. All other refunds will be issued by check within 2 weeks.

To return a product for a refund, contact Living Business Online's office within 30 days of placing your order:  Please call Customer Service at 800-238-0560 (+1 214-905-0401 international).

Do not uninstall the product before you call. Before issuing the refund, your sales representative will help you remove the product license from your PC or PCs, then uninstall the product files. No refund will be issued without successfully completing these steps.

Training and Consulting Services


The 30-day money-back guarantee does not apply to training classes or any consulting services. If you cannot attend a scheduled class or consulting appointment, please notify your consultant immediately (or send email to Support@LivingBusinessOnline.com) as soon as possible to cancel or reschedule. A cancellation fee may apply if you cancel less than 48 hours before a class.